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©Copyright Malvern Imaging 2016
1. Malvern Imaging will try its best to produce a high quality and accurate reproduction of pictures & logos, but may be unable to achieve an exact match. Some colour shift may occur during printing. Malvern Imaging may advise clients when the reproduction quality is highly questionable and the client is responsible to make the final decision for usage of said materials.
2. Malvern Imaging waives any copyright issues to the person / company requesting work to be undertaken. All copyright issues are the sole responsibility of the person / Company requesting work at all times. The customer will indemnify Malvern Imaging and its agents from any claims thereof.
3. Artwork & design produced by Malvern Imaging for any client remain with Malvern Imaging at all times for future printing, unless previously agreed. A release fee may be negotiable.
4. Price subject to change without prior notice. All sizes quoted are approximate.
5. Malvern Imaging reserves the right to defer from a quote if it feels that the quotation failed to cover all expenses and reasonable profits.
6. Late payments may incur charges and result in loss of current or future products & services, and a request for payment in full or advance.
7. Credit cards not accepted
8. All prints produced by Malvern Imaging remain the property of Malvern Imaging until the account is fully paid. Malvern Imaging reserves the right to recover any unpaid debts by necessary means, including the selling and reproduction of prints to recover the debt fully.
9. Any alterations to the original specifications will carry an hourly design charge if it is deemed necessary by Malvern Imaging, at a rate of £45/hr., min. 1/2 hr. Extras that fall into design time charges include: logo, photo manipulation, illustration and photo retouching. Please call for details and quotes on this type of work as it is not included in our basic pricing structure.
10. Charges for cancellation of orders will be based on the degree of completion of your project: 1. If no work has been done, a full refund or credit will be issued. 2. If scanning and picture adjustment has been done, there will be a £10.00 charge per image. 3. If layout is completed there will be an hourly charge of £45.00 (minimum of one hour). 4. If order is completed, no refund is available. 5. If jobs are not completed within 60 days of order date due to client’s delay, it will be cancelled by Malvern Imaging and charged according to the terms above.
11. Submission of any materials such as film, photos, digital files or original artwork constitutes an agreement by the client that any damage or loss incurred will only entitle the client to replacement with a like amount of raw materials, or digital media. Except for said replacement, our acceptance of the artist’s images and materials is without warranty or liability. Please ship original images without the glass and frame. Return shipping of original artwork will be charged to client
TERMS AND CONDITIONS